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MyMoto.bg FAQ.

How can I find my size?

Here at MyMoto.bg we have created a detailed size charts for our moto products.
Follow the link below and find the right size for you.

Motorcycle Gear Size Charts.

Return and Exchange?

You can always return and exchange product with MyMoto.bg.

The product should meet several requirements:
- it should not be used.
- it should have all labels on it
- it should be in the original packing/box
overall, the products should be the in the same condition as it has been delivered to you.

Please contact us with more details for your order (order number, your name, shipping country) and we will be happy to assist you.


Shipping cost and Delivery time?

MyMoto.bg delivers your orders for up to 3 days in Bulgaria.

For other countries MyMoto.bg uses different logistic companies for different countries in and outside EU. Please contact us for more information about delivery time and shipping cost for your country.


Can I pay on delivery?

MyMoto.bg uses Econt Express logistic company to deliver in Bulgaria. We can ship everywhere in the country within 3 days and includes option Try before Buy.

If you need to get your order outside Bulgaria, we use different transportation and options. Please do not hesitate to contact MyMoto providing us more details about your delivery location.

Can I shop without registration?

Yes! Everyone can shop with MyMoto.bg.

But the advantages of a registered user are:
1. Shop fast and easy while your data is automatically filled in;
2. Track your orders;
3. See full statistics for all of your orders;
4. You may win voucher for discount at MyMoto.bg;
5. Use MyMoto Messenger for quick and easy touch with us;

Why is better to have a registration?

To be able to shop with MyMoto.bg registration is NOT mandatory.

But the advantages of a registered user are:
1. Shop fast and easy while your data is automatically filled in;
2. Track your orders;
3. See full statistics for all of your orders;
4. You may win voucher for discount at MyMoto.bg;
5. Use MyMoto Messenger for quick and easy touch with us;

How can I track my orders?

To be able to track your order you should be registered user at MyMoto.bg

Sign up for YOUR REGISTRATION now.


Is it safe to pay with МyМoto.bg?

MyMoto.bg accept and process data needed only for delivering your orders. We guarantee we do NOT share your personal data with third parties.

Concerning the payment itself, it is not processed on MyMoto.bg page, we redirect to the required service depending on the payment method you have chosen - PayPal, ePay or your personal banking.

Why do you need my phone number?

MyMoto.bg uses your phone number only for delivering your orders. It is needed by the logistic company to ensure safe delivery.

What do you use my personal data for?

MyMoto.bg accept and process data needed only for delivering your orders. We guarantee we do NOT share your personal data with third parties.

Concerning the payment itself, it is not processed on MyMoto.bg page, we redirect to the required service depending on the payment method you have chosen - PayPal, ePay or your personal banking.


If you have other questions, please do not hesitate to CONTACT US
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